Already ordered from Pillotion? Here is where to start.
Order Confirmation
After completing your purchase, you should receive an order confirmation using the contact information supplied during checkout.
Keep this confirmation available, as it contains information that can help identify your purchase.
Following Your Delivery
Once your parcel has been processed for shipment, tracking information will be provided when available.
Tracking activity may take some time to appear after the shipping information is generated.
Need to Correct Something?
If you entered incorrect information when ordering, contact us immediately at:
Include your order number and clearly state what needs to be corrected.
If fulfillment has not yet progressed too far, we will make reasonable efforts to help. Once a parcel has been dispatched, changes may no longer be possible.
Something Wrong With Your Order?
If your order arrives damaged, incorrect, or with another significant issue, send us:
Your order number
A description of what happened
Clear photographs of the product when relevant
Our team will review the information and provide the appropriate next steps.
Contact
Email: pillotion@outlook.com
Phone: +39 331 893 3040
For faster assistance, always include your order number when contacting us about an existing purchase.